CASE STUDY · PUBLIC SECTOR
Application verification time compressed dramatically. An on-premise hybrid system for grant intake, GDPR-compliant by design.
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A grant-awarding institution faced large intake volumes against tight deadlines. Each application meant dozens of pages of documentation read by a small team of experts.
Manual verification was slow and error-prone. Experts spent most of their time on formal checks: does the budget add up, is the application signed by an authorised person, do the cost categories stay inside the regulatory limits. The substantive review, which is what the institution actually employed them for, kept getting squeezed. GDPR and the data processing agreement made standard cloud-based automation a non-starter.
We designed and deployed an on-premise hybrid system. The system handles the rules that are unambiguous and quantitative. An AI expert layer handles the cases that need contextual interpretation. Application batches are processed offline against anonymised personal data. The output is a structured report that flags formal status, surfaces inconsistencies, and routes only the cases that need human judgement to the expert team.
The pipeline runs in four stages:
An optional module verifies entities against the National Court Register (KRS).
Experts got a tool that handles the formal grunt work. Verification time compressed dramatically. The risk of missing a formal error dropped close to zero. The process became transparent and cost-effective. The architecture stays aligned with GDPR and the other regulations the institution operates under.
"The system acts like a filter that lets through only what really requires our expert attention. The automaton does the rest of the grunt work for us."
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